Ensure customer comfort, safety, and convenience.

Heating & Cooling

HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer comfort, safety, and convenience. Our offerings include home protection plans that reduce upfront costs and simplify ownership. We can also market and support on-demand installations of high-efficiency systems with our extensive network of vetted HVAC professionals, supporting residential energy efficiency and decarbonization goals.

North American policyholders have saved over $53 million in heating- and cooling-related repair expenses over the last three years.

Heating and Cooling home protection plans:

  • Heating System Protection
  • Cooling System Protection
  • Heat Pump Cooling Plus
  • Ductless Heat Pump

Heating System Protection

An unexpected heating system failure can be unsafe, leading to frozen pipes and possible water damage, not to mention insufficient or no heat. Finding a qualified technician can be difficult, especially in an emergency.

Ensure the comfort, safety and convenience of your customers with safe and reliable repairs. Our Heating System Protection plans protect against damages to the following heating components:

  • Natural gas
  • Propane
  • Electric central forced air
  • Circulating hot water heating system


Our plans cover damages due to normal wear and tear and include the repair or replacement of:

  • Air scoops
  • Aquastat
  • Barometric damper
  • Belts & Pulleys
  • Blower motors
  • Blower assemblies
  • Circuit boards
  • Circulators
  • ECO safeties
  • Fan & Limit controls
  • Fusible links
  • Gas & Regulator valves
  • Ignition controls
  • Induced draft motor
  • Blower
  • Low water cut-off
  • Main & Pilot burners
  • Pilots
  • Thermocouples
  • Pressure switches
  • Relays
  • Spill switches
  • Transformers

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Additional Resources

Cooling System Protection

Air conditioning is critical to keep a home comfortable and free of humidity. Alleviate your customer frustrations and reduce unnecessary calls with HomeServe’s Cooling System Protection plans. Our plans cover the electrical components in an A/C system that can break down from the stress of heat including the circuit board, condenser motor/fan and more.

Our Cooling System Protection plans cover repair or replacement of the following parts of the home’s electric central cooling system that have been damaged due to normal wear and tear:

  • Broken or failed capacitors
  • Circuit boards
  • Internal fuses
  • Breakers
  • Condensate pumps
  • Condenser motor
  • Condenser fan
  • Contactor switches
  • Delay timer
  • Fan controls
  • Fan relays
  • Filter dryer
  • High- and low-pressure switches
  • Limit controls
  • Relays
  • Transformers
  • Valves

Heat Pump Cooling Plus

Our Heat Pump Cooling Plus protection covers repair or replacement of the following home’s electric central system parts that are damaged due to normal wear and tear:

  • Condensate pumps
  • Condenser motor
  • Condenser fan
  • Contactor switches
  • Delay timer
  • Fan controls
  • Fan relays
  • Filter dryer
  • High- and low-pressure switches
  • Limit controls
  • Relays
  • Transformers
  • Valves
Our Heat Pump Cooling Plus plan includes an annual tune-up which includes inspections of:
  • Thermostat operation
  • Disconnect, fuses, wiring, contactors, relays and pressure controls
  • Electrical safety circuits
  • Indoor blower & motor for dirt build-up
  • Bearings and lubricate all moving parts
  • Condensate drain
  • Outdoor coil and duct seal
  • Secure panels

Ductless Heat Pump

Protecting your customer’s ductless heat pump from unexpected repairs and replacement costs. Our Ductless Heat Pump plan covers emergency breakdown repairs of home ductless heat pump systems including repair or replacement of broken or failed:

  • Blower motors & wheels
  • Circuit boards
  • Condensate pumps
  • Condenser fan blades & motors
  • Defrost control boards
  • Defrost sensors
  • Electronic expansion valve power heads
  • Fuses
  • Removable valve cores
  • Service port valve caps
  • Transformers
  • Thermistors
It is especially important to regularly maintain ductless heat pumps to ensure efficient operation. This plan also includes clearing of accessible condensate lines and offers an annual tune-up which includes:

  • Inspection of thermostat operation, system temperature split; voltage and amperage to all motors
  • Inspection of disconnect; fuses; wiring; contactors; relays and pressure controls; electrical safety circuits; indoor blower and motor for dirt buildup; bearings and lubricate all moving parts (if needed)
  • Condensate drain; outdoor coil and duct seal at unit; secure panels
  • Cleaning of exterior coil(s); filter or filter replacement (customer supplied)
  • Run and test system


Water Heater Protection

Provides coverage for repair or replacement, due to normal wear and tear, of the home’s broken or failed electric, natural gas, or propane water heater. Click here for details.