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Blog Articles

DISTRIBUTECH International Presents Key Industry Themes

by Peter Buttrick | April 8, 2024 | Electrical Grids, Energy Efficiency, Green Initiatives, Infrastructure, Public-Private Partnerships | 0 Comments

This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...

Contractor Series: Crown Systems

by Mike VanHorne | March 19, 2024 | Contractor Network, Contractor Testimonials, Contractor Videos, Customer Service, Energy, Industry Labor Force, Testimonials, Videos | 0 Comments

Contractors Karl Isles and Jill McMasters of Crown Systems, talk about the benefits of being a HomeServe network contractor and how it has contributed to the growth of the business.

Small Gas Leak Uncovers $7,000 Gas Line Repair

by Mike VanHorne | March 7, 2024 | Contractor Network, Customer Engagement, Customer Service, Customer Testimonials, Education, Energy, Gas Infrastructure, Industry Labor Force, Infrastructure, Service Line Responsibilities, Testimonials | 0 Comments

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...

Energy Industry Events Reveal Dire Utility Need

by Mike VanHorne | March 1, 2024 | Contractor Network, Customer Engagement, Customer Service, Energy Efficiency, Gas Infrastructure, Industry Labor Force, Natural Gas Industry, Partnership, Public-Private Partnerships, Skilled Labor Gap, Utility of the Future | 0 Comments

In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...

Contractor Series: Crown Systems

Contractor Series: Crown Systems

by Mike VanHorne | Mar 19, 2024 | Contractor Network, Contractor Testimonials, Contractor Videos, Customer Service, Energy, Industry Labor Force, Testimonials, Videos

Contractors Karl Isles and Jill McMasters of Crown Systems, talk about the benefits of being a HomeServe network...

Small Gas Leak Uncovers $7,000 Gas Line Repair

Small Gas Leak Uncovers $7,000 Gas Line Repair

by Mike VanHorne | Mar 7, 2024 | Contractor Network, Customer Engagement, Customer Service, Customer Testimonials, Education, Energy, Gas Infrastructure, Industry Labor Force, Infrastructure, Service Line Responsibilities, Testimonials

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme...

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

by Aimee Estrabillo | Feb 7, 2024 | Customer Service, Education, Electrical Grids, Energy, Infrastructure, Ontario, Service Line Responsibilities

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

by Aimee Estrabillo | Jan 4, 2024 | Customer Service, Education, Electrical Grids, Energy, Financial Shock, Gas Infrastructure, Infrastructure, Ontario, Public-Private Partnerships, Service Line Responsibilities

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has...

HomeServe Steps In To Help Mom With Water Heater Replacement

HomeServe Steps In To Help Mom With Water Heater Replacement

by Aimee Estrabillo | Dec 15, 2023 | Customer Testimonials, Education, Financial Shock, HomeServe Cares

Heather S. of Reading, Pa., was in the middle of washing dishes when she noticed something odd – the hot water was...

HomeServe Company Participates in Habitat for Humanities Hamilton Build

HomeServe Company Participates in Habitat for Humanities Hamilton Build

by Aimee Estrabillo | Nov 27, 2023 | HomeServe Cares

At HomeServe, caring is in the fabric of our corporate culture. Recently, our team from Service Line Warranties of...

LMI Households Need Energy Equity During Times of High Inflation

LMI Households Need Energy Equity During Times of High Inflation

by Mike VanHorne | Oct 31, 2023 | Customer Engagement, Education, Energy, Financial Shock, Intergenerational Communities, Service Line Responsibilities

Since 2020, Canadian inflation rates have soared higher than any point in the last four decades, reaching as high as...

HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities

HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities

by Mike VanHorne | Oct 3, 2023 | Customer Engagement, Education, Energy, Energy Efficiency, Financial Shock, Green Initiatives, Home Maintenance, HomeServe In the News, Industry Labor Force, Infrastructure, Intergenerational Communities, Maintenance, Natural Gas Industry, Partner Testmonials, Partnership, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Utility of the Future

Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...

HomeServe Celebrates National HVAC Tune-Up Day September 25

HomeServe Celebrates National HVAC Tune-Up Day September 25

by Aimee Estrabillo | Sep 8, 2023 | Customer Service, Education, Energy Efficiency, Green Initiatives, Home Maintenance, Maintenance, Press Releases, Safety Tune Up Day, Service Line Responsibilities, State of the Home Survey

Tune-Up Day Reminds Homeowners to Maintain This Important Whole Home System Toronto, ON – September 8, 2023 –...

Canadians Love the Convenience, Cost Savings of Subscriptions

Canadians Love the Convenience, Cost Savings of Subscriptions

by Mike VanHorne | Sep 8, 2023 | Customer Engagement, Customer Service, Education, Financial Shock, Home Maintenance, Infographics, Public-Private Partnerships, Service Line Responsibilities, State of the Home Survey

Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON –...

Chilly Shower Leads to Widow’s Hot Water Heater Repair

Chilly Shower Leads to Widow’s Hot Water Heater Repair

by Aimee Estrabillo | Aug 1, 2023 | Alberta, Customer Service, Customer Testimonials, Home Maintenance

Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the...

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