Technology Articles

When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he saw an opportunity to save money, both on the initial purchase of the vehicle and on fueling it, and at the same time help the environment....

A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...

Did you know that the average household has 10 electronic devices? Our technology devices have become everyday necessities in our lives and even dealing with minor damage to one can be a major inconvenience. These hefty investments can lead to unexpected costs when...

It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and that, in turn, improves ROI. Recent market research has shown that customers also appreciate recommendations from their energy provider. Tools such...