Mike VanHorne Articles

Canadians Love the Convenience, Cost Savings of Subscriptions

Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON – September 11, 2023 – Subscription services are available for almost anything – from everyday things like television and clothing to more niche offerings...

Heat Pumps: What Misconceptions Do Homeowners Have?

Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat homes or know very little about them. Heat pumps are more energy efficient, because they move warm air from one space to another instead of generating cold or hot...

Standby Generator Usage Mitigates Growing Frequency of Outages

As extreme weather events surge through each season, resulting in power outages and other loss of services, homeowners are turning to standby generators in record numbers. The demand for backup power has been further impacted by utility-planned rolling blackouts to...

HomeServe Launches Diversity and Inclusion Business Resource Groups

In an effort to involve our employees in helping to shape HomeServe’s culture of inclusion, HomeServe launched Business Resource Groups (BRGs) in 2020. The BRGs provide a way for ALL employees to be part of HomeServe’s vision for Diversity & Inclusion. BRGs have...

Heat Pumps: What Misconceptions Do Homeowners Have?

Heat Pumps: What Misconceptions Do Homeowners Have?

by Mike VanHorne | Jan 12, 2022 | Energy Efficiency, Gas Infrastructure

Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat homes or know...

Standby Generator Usage Mitigates Growing Frequency of Outages

Standby Generator Usage Mitigates Growing Frequency of Outages

by Mike VanHorne | Nov 12, 2021 | Education, Gas Infrastructure

As extreme weather events surge through each season, resulting in power outages and other loss of services, homeowners...

Gas and Electric Utilities Have Important Roles in Decarbonized Energy

Gas and Electric Utilities Have Important Roles in Decarbonized Energy

by Mike VanHorne | Jul 16, 2021 | Electric Vehicles, Electrical Grids, Energy Efficiency, Gas Infrastructure, Renewables, Utility of the Future

The power generation sector has made great strides in creating decarbonized energy, and is currently 82% non-emitting...

Extreme Weather, Aging Infrastructure Result in Power Outages

Extreme Weather, Aging Infrastructure Result in Power Outages

by Mike VanHorne | Jul 9, 2021 | Customer Service, Education, Electrical Grids, Financial Shock, Gas Infrastructure, Grid Modernization, Infrastructure, Service Line Responsibilities, Utility of the Future

Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased...

HomeServe is Great Place to Work Certified

by Mike VanHorne | Jul 7, 2021 | Press Releases

HomeServe Honored to Earn Great Place to Work Certification™ for Third Consecutive Year NORWALK, CT (July 6, 2021) —...

Municipalities Across Ontario Partner with Service Line Warranties of Canada

by Mike VanHorne | Jul 7, 2021 | Energy, Financial Shock, Infrastructure, Ontario, Press Releases, Public-Private Partnerships, Water

Toronto, ON – (July 6, 2021) – Since 2014, over 65 Canadian municipalities have launched partnerships with Service...

City of Hamilton Passes $3 Million Mark in Homeowner Savings Through SLWC Partnership

by Mike VanHorne | Jun 22, 2021 | Energy, Infrastructure, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Water

7,200 Jobs Completed for Residents Since 2014 Hamilton, ON – Monday, June 21st 2021 – Since the City of Hamilton began...

Natural Gas Industry Contributes to Community Safety

Natural Gas Industry Contributes to Community Safety

by Mike VanHorne | Jun 11, 2021 | Gas Infrastructure, Maintenance, Natural Gas Industry

In observance of National Safety Month, we examine how the natural gas industry keeps communities safe. Through...

Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process

Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process

by Mike VanHorne | May 11, 2021 | Customer Engagement, Customer Service, Digital Customer Experience, Electric Vehicles, Gas Infrastructure, Utility of the Future

With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the...

Natural Gas Leads Energy Industry in Decarbonization

Natural Gas Leads Energy Industry in Decarbonization

by Mike VanHorne | Mar 25, 2021 | Energy Efficiency, Gas Infrastructure, Infrastructure, Maintenance, Service Line Responsibilities, Utility of the Future

Natural gas is shrinking the energy industry’s emissions, while utilities continue to improve decarbonization efforts...

Helping Customers Navigate the Electric Vehicle Experience

Helping Customers Navigate the Electric Vehicle Experience

by Mike VanHorne | Mar 3, 2021 | Customer Service, Electric Vehicles, Gas Infrastructure, Infrastructure, Utility of the Future

Electric vehicle adoption is poised for explosive growth in the next decade. Several major automobile manufacturers...

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