Through complementary home protection plans, HomeServe improves utility customer engagement and offers your customers greater support and protection.

Our partners have seen an
increase in overall
customer satisfaction

Our Award Winning Call Centre

We are committed to delivering the best experience to customers.

Our first-class Call Centre is a critical part of that equation.

HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.

A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.

Home Protection Plans

LMI Solutions

(Low-to-Moderate Incomes)

Utility Marketplace

Partnering with HomeServe

Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:

  • Educational marketing from dedicated in-house team
  • Billing infrastructure and service delivery
  • 640+ seat contact centre – recipient of numerous awards
  • Local, rigorously vetted contractor network

Upcoming Events

Home Protection Plans

We offer a range of repair and maintenance plans for residential energy-related lines and systems.

LMI Solutions (Low-to-Moderate Income)

Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.

Utility Marketplace

Utility online marketplaces can include HomeServe plans to enhance their offerings.

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