With nearly 5 million customers and 1,200+ utility and municipal partners in North America, HomeServe is dedicated to continuous improvement of all aspects in our service delivery.
Home Protection Solutions
HomeServe offers a suite of energy- and water-related home protection plans to support and protect utility customers. HomeServe programs educate customers and ensure problems can be addressed quickly, reducing their frustration and calls to the utility for assistance. Our proven product philosophy centres around offering affordable, high-value home protection plans and an exceptional customer experience throughout all customer touchpoints. HomeServe utility partners have reported a lift in customer satisfaction with the utility for offering valuable education and solutions.
Heating & Cooling
Water Heater
Gas Resiliency
Electric Resiliency
Electric Vehicle Charging
Sewer/Septic Line Repair Plan
In-Home Plumbing Repair Plan
Water Line Repair Plan
Heating & Cooling
Plans that enhance customer comfort safety and convenience.
Water Heater
Plans that address issues quickly, including equipment replacement, if needed.
Gas Resiliency
Plans to ensure the safety and optimum performance of gas lines.
Electric Resiliency
Plans to minimize the negative effects of outages and expedite reconnection.
Electric Vehicle Charging
HomeServe offers first-to-market solutions to ensure EV owners have minimum disruption to home charging, and programs to enable utilities to deliver a more cohesive customer experience and increase engagement with electric vehicle owners.
Sewer/Septic Line Repair Plan
This plan covers the exterior sewer line from the home’s foundation to the main sewer line. Generous coverage includes clogged lines, public sidewalk and street cutting. Includes repairs up to $8,000 per occurrence.
In-Home Plumbing Repair Plan
This plan covers clogged, leaking or broken interior sewer and water lines, plus the drain lines connected to the main sewer stack. Covers repairs up to $3,000 per occurrence.
Water Line Repair Plan
From the exterior water line at the home’s foundation to the point of the utility connection, this plan Includes repairs up to $5,000 per incident with no service fees or annual or lifetime limits on repair incidents.
