HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
Electronic Device Protection Plan Launched by HomeServe
Did you know that the average household has 10 electronic devices? Our technology devices have become everyday necessities in our lives and even dealing with minor damage to one can be a major inconvenience. These hefty investments can lead to unexpected costs when...
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
LMI Households Face Obstacles to Achieving Energy Efficiency
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...