HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
Contractor Series: Crown Systems
Contractors Karl Isles and Jill McMasters of Crown Systems, talk about the benefits of being a HomeServe network contractor and how it has contributed to the growth of the business.
Small Gas Leak Uncovers $7,000 Gas Line Repair
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
Energy Industry Events Reveal Dire Utility Need
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...