HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
Alternative Energy Sources Inaccessible to Many Low Income Canadians
Solar panel prices have seen a sustained drop – more than 70 percent since 2009 – but it costs approximately $22,500 or more to have a solar array installed, or $3.01 per watt produced. This expense puts one of the most popular alternative energy sources out of reach...
Gas Line Warranty Option Protects Your Residents from the Cold
When something goes wrong with a resident’s utility service, the first thing they do is turn to their provider. Most homeowners understand they are responsible for their in-home systems, but many don’t purchase a gas line warranty because they don't know they are...
Is Old Wiring Risking Your Resident’s Safety?
Many homeowners never wonder if their house has an old wiring system, plugging all sorts of devices in for regular use. But are residents putting a 21st century demand on a 20th century electrical system? In today’s technology-dependent world, we are putting a greater...