HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
Service Line Protection Available for Canadian Homeowners
While efforts are underway in many communities to improve public water and sewer systems, these fixes don’t usually address the sewer line located on your property. Homeowners can spend from hundreds of dollars up to $3,900 to repair or replace a broken, clogged or leaking sewer line on their property – and that can be hard on a household budget.
Smart Home Monitoring Tops 2018 Trends for Homeowners
A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...
HVAC Tune Up Time for Homeowners
This fall has been unseasonably warm, winter and bad weather is just around the corner. All too often, homeowners forget about performing a regular HVAC tune up until it’s time to turn the system on. Then, at the worst possible time, it breaks down and homeowners are...