HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
Main Drain Suds Results in Big Savings for Homeowner
Mike H. from Ottawa, Ontario, had just finished his usual Saturday evening chore of starting a load of laundry when he heard an unexpected gurgling sound. Following the noise, he found sudsy water bubbling up through the main drain in his basement. Reacting quickly,...
High-efficiency HVAC Adoption by Homeowner Is Key Factor in Net-Zero Emissions Achievement
Canada has targets to reduce the country’s greenhouse gas (GHG) emissions by 40-45% below 2005 levels by 2030, and to achieve net-zero GHG emissions by 2050. While many potential pathways are being explored to achieve this, there is widespread agreement that...
DISTRIBUTECH International Presents Key Industry Themes
This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...