Mike VanHorne Articles

Customer Satisfaction: Why it Matters to You

There is a strong relationship between customer satisfaction and return on equity in the energy industry, and, although the industry has seen year-over-year positive progress, the needle is only being nudged. A JD Power white paper shows a link between customer...
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Home Maintenance is a Key Factor for Canadians Aging in Place

According to AARP's Aging Readiness and Competitiveness (ARC) Report, Canadians age 65 and older outnumber those younger than 15 and more than 92 percent of them live in private households rather than nursing homes, with 81 percent living either alone or with a...
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Homeowner’s High Water Bill Due to Leak Fixed by HomeServe Cares

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding water use, so...
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HomeServe Tackles Young Couple’s Main Sewer Line Repair

The couple bought the home knowing that the sewer line would need attention, and Adam and a friend rented equipment and spent hours cleaning out the line. The couple believed that would keep the problem from worsening until they were able to implement a more permanent...
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Natural Gas Leads Energy Industry in Decarbonization

Natural Gas Leads Energy Industry in Decarbonization

by | Mar 25, 2021 | , , , , ,

Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.

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