HomeServe is a leading provider of residential repair and installation services and home protection plans, with nearly 5 million customers in North America. HomeServe is actively developing new products to support residential electric vehicle charging and high-efficiency heating and cooling, to address the needs and objectives of utilities today.
A utility partnership with HomeServe can generate revenue that can help advance utility objectives, including low-to-moderate-income (LMI) and demand-side management initiatives. HomeServe utility partners see increased customer satisfaction as a result of targeted customer education and engagement and the delivery of an exceptional customer experience across all touchpoints.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,300 utilities & municipalities in Canada and the U.S.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementation and management of an effective home solutions program requires dedicated resources, additional technologies and a considerable investment. HomeServe utility partners maintain control while customers experience our best-in class expertise in every aspect of program management:
- Educational marketing from dedicated in-house team
- Billing infrastructure and service delivery
- 640+ seat contact centre – recipient of numerous awards
- Local, rigorously vetted contractor network
Upcoming Events
Home Protection Plans
We offer a range of repair and maintenance plans for residential energy-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
Programs enable utilities to deliver peace of mind to all customers and provide low- plans and emergency repairs for LMI customers.
Utility Marketplace
Utility online marketplaces can include HomeServe plans to enhance their offerings.
Latest Blog Posts
World War II Veteran Receives Brand New Boiler from Homeserve
Edward Andruskiewicz, a lifelong Luynn resident and a World War II veteran, is very grateful to HomeServe for installing a new boiler at his home. “I had 3-4 feet of water in my cellar that was caused by flooding from the Nor’easter [in January],” said Andruskiewicz....
Three Things Consumers Want from Their Utility Provider
Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...
Consumer Electrical Problems: To Whom Should Your Residents Turn?
Consumers depend on electricity for their light, heat or air conditioning, refrigeration and access to their digital lives – their lives run on electricity! So what should they do when faced with home electrical problems? Homeowners are so accustomed to having these...