Service Line Responsibilities Articles

HomeServe Ensures a Bright 2022 Holiday Season for Customers

by Aimee Estrabillo | January 13, 2023 | Customer Service, Education, Infrastructure, Partnership, Public-Private Partnerships, Service Line Responsibilities | 0 Comments

The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water and sewer service lines and power lines froze, or water...

Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country

by Aimee Estrabillo | October 5, 2022 | Customer Service, Education, Service Line Responsibilities | 0 Comments

Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...

Extreme Weather, Aging Infrastructure Result in Power Outages

by Mike VanHorne | July 9, 2021 | Customer Service, Education, Electrical Grids, Financial Shock, Gas Infrastructure, Grid Modernization, Infrastructure, Service Line Responsibilities, Utility of the Future | 0 Comments

Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased drought conditions and increased extreme one-day precipitation events, and those conditions have stressed an already aging electrical grid, causing power...

City of Hamilton Passes $3 Million Mark in Homeowner Savings Through SLWC Partnership

by Mike VanHorne | June 22, 2021 | Energy, Infrastructure, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Water | 0 Comments

7,200 Jobs Completed for Residents Since 2014 Hamilton, ON – Monday, June 21st 2021 – Since the City of Hamilton began its partnership with Service Line Warranties of Canada (SLWC) – the first of its kind in the country – $3 million in home repairs have been completed...