Financial Shock Articles

Canadians Love the Convenience, Cost Savings of Subscriptions

by Mike VanHorne | September 8, 2023 | Customer Engagement, Customer Service, Education, Financial Shock, Home Maintenance, Infographics, Public-Private Partnerships, Service Line Responsibilities, State of the Home Survey | 0 Comments

Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON – September 11, 2023 – Subscription services are available for almost anything – from everyday things like television and clothing to more niche offerings...

First State of the Canadian Home Survey Finds Many Homeowners Are Financially Unprepared for an Emergency Home Repair

by Aimee Estrabillo | November 15, 2022 | Education, Energy Efficiency, Financial Shock, Home Maintenance, Press Releases, State of the Home Survey | 0 Comments

TORONTO (November 15, 2022) – A new survey of Canadian homeowners has found that, while many have experienced a home repair emergency over the past year, a significant number of them have little to no money set aside to cover such a repair, raising serious concerns...

Tech Protection Provides New Avenue for Engagement for Utilities

by Aimee Estrabillo | October 14, 2022 | Customer Engagement, Financial Shock, Press Releases, Products, Tech Protect, Technology | 0 Comments

A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...

LMI Households Face Obstacles to Achieving Energy Efficiency

by Aimee Estrabillo | April 11, 2022 | Energy Efficiency, Financial Shock, Gas Infrastructure | 0 Comments

Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...