Mike VanHorne Articles

Municipalities Across Ontario Partner with Service Line Warranties of Canada

Toronto, ON – (July 6, 2021) – Since 2014, over 65 Canadian municipalities have launched partnerships with Service Line Warranties of Canada (SLWC) to give their residents access to affordable service repair plans for common plumbing emergencies. SLWC is the trusted...

City of Hamilton Passes $3 Million Mark in Homeowner Savings Through SLWC Partnership

7,200 Jobs Completed for Residents Since 2014 Hamilton, ON – Monday, June 21st 2021 – Since the City of Hamilton began its partnership with Service Line Warranties of Canada (SLWC) – the first of its kind in the country – $3 million in home repairs have been completed...

Natural Gas Industry Contributes to Community Safety

In observance of National Safety Month, we examine how the natural gas industry keeps communities safe. Through education, prevention and innovation, natural gas companies ensure the safety of transmission lines and storage facilities. The industry’s robust safety...

Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process

With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...

Standby Generator Usage Mitigates Growing Frequency of Outages

Standby Generator Usage Mitigates Growing Frequency of Outages

by Mike VanHorne | Nov 12, 2021 | Education, Gas Infrastructure

As extreme weather events surge through each season, resulting in power outages and other loss of services, homeowners...

HomeServe Launches Diversity and Inclusion Business Resource Groups

by Mike VanHorne | Sep 15, 2021 | Press Releases

In an effort to involve our employees in helping to shape HomeServe’s culture of inclusion, HomeServe launched...

HomeServe Tackles Young Couple’s Main Sewer Line Repair

HomeServe Tackles Young Couple’s Main Sewer Line Repair

by Mike VanHorne | Dec 4, 2018 | Education

The couple bought the home knowing that the sewer line would need attention, and Adam and a friend rented equipment...

HomeServe Cares Helps Salt Lake Resident Replace Clay Sewer Line

HomeServe Cares Helps Salt Lake Resident Replace Clay Sewer Line

by Mike VanHorne | Nov 27, 2018 | Education

Helen T. of Salt Lake City knew she needed to do something about her clay sewer line – it had gotten to the point that...

Millennials’ Buying Habits Continue to Impact Energy

Millennials’ Buying Habits Continue to Impact Energy

by Mike VanHorne | Nov 7, 2018 | Education, Partnership

By 2025, Millennials will make up to 75 percent of the work force, as the next largest generation, the Baby Boomers,...

The Costs of Moving Forward With Grid Modernization

The Costs of Moving Forward With Grid Modernization

by Mike VanHorne | Oct 24, 2018 | Education, Electrical Grids, Gas Infrastructure, Infrastructure

We know that our energy infrastructure is out-of-date and customers are looking for varied and new services. However,...

HomeServe Helps Yonkers Resident Solve a Serious Problem

HomeServe Helps Yonkers Resident Solve a Serious Problem

by Mike VanHorne | Oct 10, 2018 | Customer Service, Education, HomeServe Cares

Evangeline G. of Yonkers, New York, noticed many of her neighbours were experiencing water line breaks, especially...

Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!

Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!

by Mike VanHorne | Sep 25, 2018 | Aging in Place, Education, Energy Efficiency, Intergenerational Communities, Maintenance, Millennials, Safety Tune Up Day

It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to...

HomeServe Helps WWII Veteran Stay in Home

HomeServe Helps WWII Veteran Stay in Home

by Mike VanHorne | Sep 19, 2018 | Education, Financial Shock, Gas Infrastructure, HomeServe Cares, Veterans

Paul T. was living his retirement years surrounded by his family, sharing his Waukegan, Illinois, home with the...

Smart Homes: Energy’s Next Frontier

Smart Homes: Energy’s Next Frontier

by Mike VanHorne | Aug 28, 2018 | Customer Engagement, Distributed Energy, Education, Grid Modernization, Partnership, Technology, Utility of the Future

No one is quite sure what the next generation of smart homes will look like, but a great many of your consumers want...

Value-Added Services Are the Future for Utilities

by Mike VanHorne | Aug 21, 2018 | Aging in Place, Customer Engagement, Customer Service, Digital Customer Experience, Education, Gas Infrastructure, Intergenerational Communities, Millennials, Partnership, Technology

Provinces are deregulating electricity, forcing utilities to offer lower prices to be competitive with retail...

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