Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...
Blog Articles
First State of the Canadian Home Survey Finds Many Homeowners Are Financially Unprepared for an Emergency Home Repair
by Aimee Estrabillo | November 15, 2022 | Education, Energy Efficiency, Financial Shock, Home Maintenance, Press Releases, State of the Home Survey | 0 Comments
Tech Protection Provides New Avenue for Engagement for Utilities
by Aimee Estrabillo | October 14, 2022 | Customer Engagement, Financial Shock, Press Releases, Products, Tech Protect, Technology | 0 Comments
Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country
by Aimee Estrabillo | October 5, 2022 | Customer Service, Education, Service Line Responsibilities | 0 Comments
Climate Change Will Cost Utilities Millions if Not Addressed
by Aimee Estrabillo | September 19, 2022 | Education, Gas Infrastructure | 0 Comments
HomeServe Celebrates National HVAC Tune-Up Day September 25
by Aimee Estrabillo | Sep 8, 2023 | Customer Service, Education, Energy Efficiency, Green Initiatives, Home Maintenance, Maintenance, Press Releases, Safety Tune Up Day, Service Line Responsibilities, State of the Home Survey
Tune-Up Day Reminds Homeowners to Maintain This Important Whole Home System Toronto, ON – September 8, 2023 –...
HomeServe Cares About Our Customers and Our Communities
by Mike VanHorne | Feb 27, 2019 | Customer Service, Education, HomeServe Cares, Intergenerational Communities, Partnership, Veterans
HomeServe is dedicated to being a good corporate citizen and making a positive impact on our partners’, employees’ and...
Expand Your Marketing Tools with HomeServe
by Mike VanHorne | Feb 12, 2019 | Customer Service, Digital Customer Experience, Education, Gas Infrastructure, Partnership, Technology
Are you looking to expand your marketing tools in the utility industry? Giving consumers choices and the opportunity...
Customer Engagement in the New Utility Era
by Mike VanHorne | Feb 5, 2019 | Customer Service, Digital Customer Experience, Distributed Energy, Education, Electric Vehicles, Grid Modernization, Partnership, Renewables, Technology, Utility of the Future
There’s a major trend happening in energy that is not measured in barrels or BTUs. Utilities are becoming much more...
Customer Satisfaction: Why it Matters to You
by Mike VanHorne | Jan 16, 2019 | Customer Engagement, Customer Service, Digital Customer Experience, Education, Gas Infrastructure, Technology
There is a strong relationship between customer satisfaction and return on equity in the energy industry, and,...
Home Maintenance is a Key Factor for Canadians Aging in Place
by Mike VanHorne | Jan 7, 2019 | Energy, Home Maintenance, Service Line Responsibilities, Water
According to AARP's Aging Readiness and Competitiveness (ARC) Report, Canadians age 65 and older outnumber those...
Homeowner’s High Water Bill Due to Leak Fixed by HomeServe Cares
by Mike VanHorne | Jan 2, 2019 | Customer Service, Education, Gas Infrastructure, HomeServe Cares, Service Line Responsibilities
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was...
HomeServe Tackles Young Couple’s Main Sewer Line Repair
by Mike VanHorne | Dec 4, 2018 | Education
The couple bought the home knowing that the sewer line would need attention, and Adam and a friend rented equipment...
HomeServe Cares Helps Salt Lake Resident Replace Clay Sewer Line
by Mike VanHorne | Nov 27, 2018 | Education
Helen T. of Salt Lake City knew she needed to do something about her clay sewer line – it had gotten to the point that...
Millennials’ Buying Habits Continue to Impact Energy
by Mike VanHorne | Nov 7, 2018 | Education, Partnership
By 2025, Millennials will make up to 75 percent of the work force, as the next largest generation, the Baby Boomers,...