Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...
Utility of the Future Articles
Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment
When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he...
Utilities Lead in Building Out EV Charging Networks
One of the biggest obstacles to wider adoption of electric vehicles (EVs) is range anxiety and “charging deserts,” or...
Electric Vehicles Expand Energy Equity Opportunities
The transportation sector is the second largest CO2 producer in Canada, just behind the oil and gas industry. In a...
Gas and Electric Utilities Have Important Roles in Decarbonized Energy
The power generation sector has made great strides in creating decarbonized energy, and is currently 82% non-emitting...
Extreme Weather, Aging Infrastructure Result in Power Outages
Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased...
Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the...
Natural Gas Leads Energy Industry in Decarbonization
Natural gas is shrinking the energy industry’s emissions, while utilities continue to improve decarbonization efforts...
Helping Customers Navigate the Electric Vehicle Experience
Electric vehicle adoption is poised for explosive growth in the next decade. Several major automobile manufacturers...
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and...
Energy Efficiency – The Obvious and Not-So-Obvious Benefits
Energy efficiency has become a buzzword, especially among politicians who vow to increase efficiency alongside...