The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and...
Blog Articles
HomeServe Launches Diversity and Inclusion Business Resource Groups
by Mike VanHorne | September 15, 2021 | Press Releases | 0 Comments
Gas and Electric Utilities Have Important Roles in Decarbonized Energy
by Mike VanHorne | July 16, 2021 | Electric Vehicles, Electrical Grids, Energy Efficiency, Gas Infrastructure, Renewables, Utility of the Future | 0 Comments
Extreme Weather, Aging Infrastructure Result in Power Outages
by Mike VanHorne | July 9, 2021 | Customer Service, Education, Electrical Grids, Financial Shock, Gas Infrastructure, Grid Modernization, Infrastructure, Service Line Responsibilities, Utility of the Future | 0 Comments
HomeServe is Great Place to Work Certified
by Mike VanHorne | July 7, 2021 | Press Releases | 0 Comments
Extreme Weather Events Disrupting Canada’s Energy Industry
by Aimee Estrabillo | Jan 20, 2023 | Electrical Grids, Energy, Gas Infrastructure, Grid Modernization, Infrastructure, Utility of the Future
Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized...
Smart Home Monitoring Tops 2018 Trends for Homeowners
by Mike VanHorne | Dec 19, 2017 | Aging in Place, Customer Engagement, Digital Customer Experience, Education, HomeServe In the News, Intergenerational Communities, Millennials, Technology
A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on...
HVAC Tune Up Time for Homeowners
by Mike VanHorne | Dec 11, 2017 | Education, Gas Infrastructure, Maintenance, Safety Tune Up Day
This fall has been unseasonably warm, winter and bad weather is just around the corner. All too often, homeowners...
How to Choose a Contractor
by Mike VanHorne | Dec 5, 2017 | Customer Service, Education
When you have an electrical or plumbing problem, the last thing you want to do is hire the wrong contractor. A bad...
Hamilton Sees $1M in Repairs with Service Line Warranties of Canada
by Mike VanHorne | Nov 22, 2017 | Energy, Infrastructure, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Water
HAMILTON, Ontario -- Three years ago, the City of Hamilton began a partnership with Service Line Warranties of Canada,...
Aging in Place
by Mike VanHorne | Sep 12, 2017 | Aging in Place, Customer Service, Education, Gas Infrastructure, Intergenerational Communities, Maintenance, Service Line Responsibilities
Home Maintenance is a key factor for aging Americans wishing to remain in their own homes, or in the modern...
World Class Contractors – Key to an Exceptional Customer Experience
by Mike VanHorne | Aug 18, 2017 | Customer Engagement, Customer Service, Education, Gas Infrastructure
One of the most important benefits of a HomeServe repair service plan is access to our exceptional local contractor...
Call Centre Voice Analytics Takes Customer Experience to a New Level
by Mike VanHorne | Mar 29, 2016 | Customer Engagement, Customer Service, Digital Customer Experience, Education, Technology
Like most companies, HomeServe constantly strives to exceed the ever-evolving expectations of our customers. After...