Since 2020, Canadian inflation rates have soared higher than any point in the last four decades, reaching as high as...
Education Articles
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...
Service Line Protection Available for Ottawa Homeowners
Originally published on NewsWire Canada Feb 17, 2021, 08:00 ET OTTAWA, ON, Feb. 17, 2021 /CNW/ - The City of Ottawa...
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and...
Energy Efficiency: Why Are Some Homeowners Unengaged?
Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your...
Electrical Service Box and Wiring Repair a Relief for Homeowner
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host...
Under Pressure: Affinity Partnerships Offer Low-Risk Revenue Alternative for Energy Utilities
Improved energy efficiency, increased interest in renewable energy and flattening load growth, combined with a...
Improving Your Digital Consumer Experience
The coming of age of the first truly digital generation and the proliferation of the Internet of Things and smart...
HomeServe Cares About Our Customers and Our Communities
HomeServe is dedicated to being a good corporate citizen and making a positive impact on our partners’, employees’ and...
Expand Your Marketing Tools with HomeServe
Are you looking to expand your marketing tools in the utility industry? Giving consumers choices and the opportunity...
Customer Engagement in the New Utility Era
There’s a major trend happening in energy that is not measured in barrels or BTUs. Utilities are becoming much more...