Education Articles

HomeServe Ensures a Bright 2022 Holiday Season for Customers

by Aimee Estrabillo | January 13, 2023 | Customer Service, Education, Infrastructure, Partnership, Public-Private Partnerships, Service Line Responsibilities | 0 Comments

The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water and sewer service lines and power lines froze, or water...

First State of the Canadian Home Survey Finds Many Homeowners Are Financially Unprepared for an Emergency Home Repair

by Aimee Estrabillo | November 15, 2022 | Education, Energy Efficiency, Financial Shock, Home Maintenance, Press Releases, State of the Home Survey | 0 Comments

TORONTO (November 15, 2022) – A new survey of Canadian homeowners has found that, while many have experienced a home repair emergency over the past year, a significant number of them have little to no money set aside to cover such a repair, raising serious concerns...

Tech Protection Provides New Avenue for Engagement for Utilities

by Aimee Estrabillo | October 14, 2022 | Customer Engagement, Financial Shock, Press Releases, Products, Tech Protect, Technology | 0 Comments

A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...

Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country

by Aimee Estrabillo | October 5, 2022 | Customer Service, Education, Service Line Responsibilities | 0 Comments

Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...