While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and...
Customer Engagement Articles
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...
Tech Protection Provides New Avenue for Engagement for Utilities
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging...
Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country
Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property...
Electronic Device Protection Plan Launched by HomeServe
Did you know that the average household has 10 electronic devices? Our technology devices have become everyday...
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further...
Extreme Weather, Aging Infrastructure Result in Power Outages
Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased...
Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the...
Helping Customers Navigate the Electric Vehicle Experience
Electric vehicle adoption is poised for explosive growth in the next decade. Several major automobile manufacturers...
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and...