Infrastructure Articles

High-efficiency HVAC Adoption by Homeowner Is Key Factor in Net-Zero Emissions Achievement

by Peter Buttrick | June 10, 2024 | Education, Electrical Grids, Energy Efficiency, Green Initiatives, Home Maintenance, Infrastructure, Public-Private Partnerships | 0 Comments

Canada has targets to reduce the country’s greenhouse gas (GHG) emissions by 40-45% below 2005 levels by 2030, and to achieve net-zero GHG emissions by 2050. While many potential pathways are being explored to achieve this, there is widespread agreement that...

DISTRIBUTECH International Presents Key Industry Themes

by Peter Buttrick | April 8, 2024 | Electrical Grids, Energy Efficiency, Green Initiatives, Infrastructure, Public-Private Partnerships | 0 Comments

This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...

Small Gas Leak Uncovers $7,000 Gas Line Repair

by Mike VanHorne | March 7, 2024 | Contractor Network, Customer Engagement, Customer Service, Customer Testimonials, Education, Energy, Gas Infrastructure, Industry Labor Force, Infrastructure, Service Line Responsibilities, Testimonials | 0 Comments

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...

Energy Industry Events Reveal Dire Utility Need

by Mike VanHorne | March 1, 2024 | Contractor Network, Customer Engagement, Customer Service, Energy Efficiency, Gas Infrastructure, Industry Labor Force, Natural Gas Industry, Partnership, Public-Private Partnerships, Skilled Labor Gap, Utility of the Future | 0 Comments

In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...

DISTRIBUTECH International Presents Key Industry Themes

DISTRIBUTECH International Presents Key Industry Themes

by Peter Buttrick | Apr 8, 2024 | Electrical Grids, Energy Efficiency, Green Initiatives, Infrastructure, Public-Private Partnerships

This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government,...

Small Gas Leak Uncovers $7,000 Gas Line Repair

Small Gas Leak Uncovers $7,000 Gas Line Repair

by Mike VanHorne | Mar 7, 2024 | Contractor Network, Customer Engagement, Customer Service, Customer Testimonials, Education, Energy, Gas Infrastructure, Industry Labor Force, Infrastructure, Service Line Responsibilities, Testimonials

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme...

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

by Aimee Estrabillo | Feb 7, 2024 | Customer Service, Education, Electrical Grids, Energy, Infrastructure, Ontario, Service Line Responsibilities

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

by Aimee Estrabillo | Jan 4, 2024 | Customer Service, Education, Electrical Grids, Energy, Financial Shock, Gas Infrastructure, Infrastructure, Ontario, Public-Private Partnerships, Service Line Responsibilities

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has...

HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities

HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities

by Mike VanHorne | Oct 3, 2023 | Customer Engagement, Education, Energy, Energy Efficiency, Financial Shock, Green Initiatives, Home Maintenance, HomeServe In the News, Industry Labor Force, Infrastructure, Intergenerational Communities, Maintenance, Natural Gas Industry, Partner Testmonials, Partnership, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Utility of the Future

Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...

Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment

Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment

by Aimee Estrabillo | Feb 24, 2023 | Customer Engagement, Electric Vehicles, Green Initiatives, Infrastructure, Technology

When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he...

Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy

Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy

by Peter Buttrick | Jan 30, 2023 | Customer Service, Customer Testimonials, Gas Infrastructure, Service Line Responsibilities

The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and...

Extreme Weather Events Disrupting Canada’s Energy Industry

Extreme Weather Events Disrupting Canada’s Energy Industry

by Aimee Estrabillo | Jan 20, 2023 | Electrical Grids, Energy, Gas Infrastructure, Grid Modernization, Infrastructure, Utility of the Future

Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized...

HomeServe Ensures a Bright 2022 Holiday Season for Customers

HomeServe Ensures a Bright 2022 Holiday Season for Customers

by Aimee Estrabillo | Jan 13, 2023 | Customer Service, Education, Infrastructure, Partnership, Public-Private Partnerships, Service Line Responsibilities

The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...

Climate Change Will Cost Utilities Millions if Not Addressed

Climate Change Will Cost Utilities Millions if Not Addressed

by Aimee Estrabillo | Sep 19, 2022 | Education, Gas Infrastructure

Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers dislike more...

LMI Households Face Obstacles to Achieving Energy Efficiency

LMI Households Face Obstacles to Achieving Energy Efficiency

by Aimee Estrabillo | Apr 11, 2022 | Energy Efficiency, Financial Shock, Gas Infrastructure

Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite...

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