Blog Articles

Small Gas Leak Uncovers $7,000 Gas Line Repair

by Mike VanHorne | March 7, 2024 | Contractor Network, Customer Engagement, Customer Service, Customer Testimonials, Education, Energy, Gas Infrastructure, Industry Labor Force, Infrastructure, Service Line Responsibilities, Testimonials | 0 Comments

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...

Energy Industry Events Reveal Dire Utility Need

by Mike VanHorne | March 1, 2024 | Contractor Network, Customer Engagement, Customer Service, Energy Efficiency, Gas Infrastructure, Industry Labor Force, Natural Gas Industry, Partnership, Public-Private Partnerships, Skilled Labor Gap, Utility of the Future | 0 Comments

In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

by Aimee Estrabillo | February 7, 2024 | Customer Service, Education, Electrical Grids, Energy, Infrastructure, Ontario, Service Line Responsibilities | 0 Comments

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

by Aimee Estrabillo | January 4, 2024 | Customer Service, Education, Electrical Grids, Energy, Financial Shock, Gas Infrastructure, Infrastructure, Ontario, Public-Private Partnerships, Service Line Responsibilities | 0 Comments

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...