Twenty years ago this month, HomeServe launched its first North American utility partnership to educate homeowners and...
Partnership Articles
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and...
Under Pressure: Affinity Partnerships Offer Low-Risk Revenue Alternative for Energy Utilities
Improved energy efficiency, increased interest in renewable energy and flattening load growth, combined with a...
Improving Your Digital Consumer Experience
The coming of age of the first truly digital generation and the proliferation of the Internet of Things and smart...
HomeServe Cares About Our Customers and Our Communities
HomeServe is dedicated to being a good corporate citizen and making a positive impact on our partners’, employees’ and...
Expand Your Marketing Tools with HomeServe
Are you looking to expand your marketing tools in the utility industry? Giving consumers choices and the opportunity...
Customer Engagement in the New Utility Era
There’s a major trend happening in energy that is not measured in barrels or BTUs. Utilities are becoming much more...
Millennials’ Buying Habits Continue to Impact Energy
By 2025, Millennials will make up to 75 percent of the work force, as the next largest generation, the Baby Boomers,...
Smart Homes: Energy’s Next Frontier
No one is quite sure what the next generation of smart homes will look like, but a great many of your consumers want...
Value-Added Services Are the Future for Utilities
Provinces are deregulating electricity, forcing utilities to offer lower prices to be competitive with retail...