Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON –...

by Aimee Estrabillo | May 3, 2022 | Customer Engagement, Products, Tech Protect, Technology | 0 Comments
by Aimee Estrabillo | May 3, 2022 | Aging in Place, Customer Service, Customer Testimonials | 0 Comments
by Aimee Estrabillo | April 11, 2022 | Energy Efficiency, Financial Shock, Gas Infrastructure | 0 Comments
by Steve Smith | March 11, 2022 | Electrical Grids, Energy Efficiency, Financial Shock, Gas Infrastructure, Infrastructure, Intergenerational Communities, Maintenance, Partnership | 0 Comments

by Mike VanHorne | Sep 8, 2023 | Customer Engagement, Customer Service, Education, Financial Shock, Home Maintenance, Infographics, Public-Private Partnerships, Service Line Responsibilities, State of the Home Survey
Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON –...

by Aimee Estrabillo | Aug 1, 2023 | Alberta, Customer Service, Customer Testimonials, Home Maintenance
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the...
by Mike VanHorne | Oct 24, 2018 | Education, Electrical Grids, Gas Infrastructure, Infrastructure
We know that our energy infrastructure is out-of-date and customers are looking for varied and new services. However,...
by Mike VanHorne | Oct 10, 2018 | Customer Service, Education, HomeServe Cares
Evangeline G. of Yonkers, New York, noticed many of her neighbours were experiencing water line breaks, especially...
by Mike VanHorne | Sep 25, 2018 | Aging in Place, Education, Energy Efficiency, Intergenerational Communities, Maintenance, Millennials, Safety Tune Up Day
It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to...
by Mike VanHorne | Sep 19, 2018 | Education, Financial Shock, Gas Infrastructure, HomeServe Cares, Veterans
Paul T. was living his retirement years surrounded by his family, sharing his Waukegan, Illinois, home with the...
by Mike VanHorne | Aug 28, 2018 | Customer Engagement, Distributed Energy, Education, Grid Modernization, Partnership, Technology, Utility of the Future
No one is quite sure what the next generation of smart homes will look like, but a great many of your consumers want...
by Mike VanHorne | Aug 21, 2018 | Aging in Place, Customer Engagement, Customer Service, Digital Customer Experience, Education, Gas Infrastructure, Intergenerational Communities, Millennials, Partnership, Technology
Provinces are deregulating electricity, forcing utilities to offer lower prices to be competitive with retail...
by Mike VanHorne | Aug 15, 2018 | Customer Engagement, Customer Service, Digital Customer Experience, Education, Technology, Utility of the Future
As utilities seek new ways to more deeply engage customers, they are looking at branded online marketplaces for energy...
by Mike VanHorne | Jun 26, 2018 | Customer Engagement, Customer Service, Digital Customer Experience, Distributed Energy, Electric Vehicles, Gas Infrastructure, Grid Modernization, Renewables, Technology, Utility of the Future
As personal and commercial technology increases the demand for energy, the industry itself is changing, impacted by...
by Mike VanHorne | Jun 20, 2018 | Financial Shock, State of the Home Survey
According to a FP Canada, 39% of Canadians are unable to cover unexpected expenses for emergencies. These results are...