It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I...
Blog Articles
Utilities Lead in Building Out EV Charging Networks
by Steve Smith | February 11, 2022 | Electric Vehicles, Gas Infrastructure, Utility of the Future | 0 Comments
Heat Pumps: What Misconceptions Do Homeowners Have?
by Mike VanHorne | January 12, 2022 | Energy Efficiency, Gas Infrastructure | 0 Comments
Standby Generator Usage Mitigates Growing Frequency of Outages
by Mike VanHorne | November 12, 2021 | Education, Gas Infrastructure | 0 Comments
Electric Vehicles Expand Energy Equity Opportunities
by Steve Smith | November 9, 2021 | Electric Vehicles, Energy Efficiency, Gas Infrastructure, Grid Modernization, Intergenerational Communities, Utility of the Future | 0 Comments
Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment
by Aimee Estrabillo | Feb 24, 2023 | Customer Engagement, Electric Vehicles, Green Initiatives, Infrastructure, Technology
When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he...
Marketing Insights for Millennials: The Three Cs of Customer Satisfaction
by Mike VanHorne | May 31, 2018 | Customer Engagement, Customer Service, Digital Customer Experience, Education
Millennials are becoming the largest demographic and are the largest generation employed in the Canadian workforce....
World War II Veteran Receives Brand New Boiler from Homeserve
by Mike VanHorne | May 23, 2018 | HomeServe Cares, Veterans
Edward Andruskiewicz, a lifelong Luynn resident and a World War II veteran, is very grateful to HomeServe for...
Three Things Consumers Want from Their Utility Provider
by Mike VanHorne | May 9, 2018 | Aging in Place, Customer Engagement, Customer Service, Digital Customer Experience, Education, Gas Infrastructure, Intergenerational Communities, Millennials, Technology
Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable...
Consumer Electrical Problems: To Whom Should Your Residents Turn?
by Mike VanHorne | Apr 25, 2018 | Education
Consumers depend on electricity for their light, heat or air conditioning, refrigeration and access to their digital...
Alternative Energy Sources Inaccessible to Many Low Income Canadians
by Mike VanHorne | Apr 11, 2018 | Education, Energy Efficiency
Solar panel prices have seen a sustained drop – more than 70 percent since 2009 – but it costs approximately $22,500...
HVAC Contractors of Excellence: HomeServe Energy Services
by Mike VanHorne | Apr 3, 2018 | HomeServe In the News
No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC...
Gas Line Warranty Option Protects Your Residents from the Cold
by Mike VanHorne | Mar 13, 2018 | Education, Gas Infrastructure
When something goes wrong with a resident’s utility service, the first thing they do is turn to their provider. Most...
Is Old Wiring Risking Your Resident’s Safety?
by Mike VanHorne | Feb 8, 2018 | Education, Gas Infrastructure, Maintenance, Safety Tune Up Day, Service Line Responsibilities
Many homeowners never wonder if their house has an old wiring system, plugging all sorts of devices in for regular...
Service Line Protection Available for Canadian Homeowners
by Mike VanHorne | Jan 22, 2018 | Energy, Financial Shock, Infrastructure, Press Releases, Public-Private Partnerships, Service Line Responsibilities, Water
Did you know that necessary repairs to the water and sewer service lines that run between your home and the public...